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Cookies & Privacy Policy

At UKMedix Internet Ltd we are committed to safeguarding and preserving the privacy of our visitors. These ‘key points’ summarise some of the more important provisions in our privacy policy. We also recommend that you read the full privacy policy.


Information we collect

When you visit our website, we automatically collect and save your IP address.
Where you volunteer this information (i.e. by filling in an online form to use our services), we will also save your name, delivery address, email address, date of birth, telephone number, GP address, patient notes, consultation notes, payment records and details of the medicines you have ordered.


Use of your information


We use Your Data:

To provide our services to you (namely, medical consultations for prescription medications) and to comply with regulatory requirements.
To send you details of our goods and services, or those of other companies within our group, but only if you give us permission to do so.
We share Your Data:

With other third parties where this is necessary to deliver the services.
With other business entities within the UKMedix group.
With other third parties to send you details of their goods and services, but only if you give us permission to do so.


Patient confidentiality

Some of the information we collect is medical data. This information is always treated confidentially. We will never disclose medical data unless legally required or permitted to do so. It will not be used by us for marketing purposes unless you give us your express permission.


Privacy Policy  – The Details

UKMedix Internet Ltd (registered number 8805262), whose registered office is at Churston House, Portsmouth Road, Esher, KT10 9AD, United Kingdom (“UKMedix”, we” “us” or “our”) knows that you care how information about you (“Your Data”) is used and shared and we appreciate your trust in us to do that carefully and sensibly. We respect your privacy and are committed to protecting Your Data.

At UKMedix we are committed to safeguarding and preserving the privacy of our customers and website visitors.

This Privacy Policy (“Policy”) forms part of our website terms and conditions (“Website Terms”), as set out here. This Policy explains what happens to any personal information that you provide to us, or that we collect from you whilst you visit our site.

We do update this Policy from time to time so please do review this Policy regularly.


Important information about who we are

UKMedix is a controller and responsible for all personal data it receives and holds. We have appointed a data protection leader (“DPL”) who is responsible for overseeing questions in relation to this Policy. If you have any questions about this Policy, including any requests to exercise your legal rights, please contact the DPL using the details set out below:

Full name of legal entity:

UKMedix Internet Ltd

Name or title of DPL:

Thomas O’Connell

Email address:

[email protected]

Postal address:

UKMedix Internet Ltd, Churston House, Portsmouth Road, Esher, KT10 9AD, United Kingdom

Telephone number:

0203 286 3349


If you have any queries, concerns or complaints about the use of Your Data by us, please raise them with the DPL. If this does not resolve the problem to your satisfaction, or, if you prefer to raise the issue with somebody else, then please speak to Dwayne D’Souza who will deal with your complaint.

You have the right to make a complaint at any time to the Information Commissioner’s Office (“ ICO“), the UK supervisory authority for data protection issues. We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.