UKMedix - About Us

UKMedix are an UK based online pharmacy that works directly with a network of UK Pharmacies and doctors to bring you industry leading, unrivalled service when it comes to ordering prescription medication online.

Our UK Pharmacy Network

All pharmacies within our network are registered with the General Pharmaceutical Council of Great Britain.

To know the Superintendent Pharmacist responsible for your order on any particular day- ask us anytime- enquiries@ukmedix.com

For further information on any ukmedix network pharmacy or to view registration details feel free to visit the General Pharmaceutical Council website or try the UKMedix unique know your pharmacy service now!

Safe, Genuine and Discreet Promise

We strongly believe that no one should ever have to take a risk with their health and that is why all of the treatments and medications that we supply via our network of pharmacies are all 100% genuine and all consultations are handled by fully qualified and licenced UK practitioners while ensuring that all information provided by our customers is held under the strictest code of privacy possible, meaning that no information provided is ever provided to third party companies.

As we know that your health is a personal matter, our online prescription service is completely confidential with you being given the option to share your entered information with your own doctor only if you wish to do so, as well as all orders being packaged in discreet packaging to ensure that your medication is completely private. Why not order today - click here

Keeping it Confidential and Protecting Your Data

Medical information and your order records/history are kept strictly confidential with UKMedix.

Pharmacy staff, our medical team, and appropriate administrators will only ever access this private data. UKMedix will never disclose your information unless we are forced to do so by law.

We make sure at UKMedix that we fulfil our obligation to comply with European Data Protection legislation and we provide our full Terms and Conditions and our Privacy Policy on site so that you can understand in detail how we use confidential patient data. Rest assured these are standard terms and policies.

Fast, Free Delivery By Royal Mail

Unlike many online pharmacies, our delivery service is free, fast and comes with no hidden extras and is delivered by Royal Mail to ensure that we can get your medication to you quickly, especially with orders that are completed before 3pm on weekdays as these are sent out the same day.

By using Royal Mail, UKMedix can guarantee delivery meaning that you can purchase your medication safe in the knowledge that your prescription will be with you when you need it. Try our guaranteed delivery service now

Free Advice and Support

We encourage our customers to contact us regarding our service or our prescription medications and strive to make sure that we have given you a response within 2 working days however we do try to be able to provide you with answers sooner than that.

If you would like to contact us regarding our pharmacy service or the treatments that we offer, we offer a variety of ways in which you can contact us, please refer to our Contact Us page to find a method to suit your needs.

Licensed British Doctors

UKMedix employs medical teams regulated by the Care Quality Commission (CQC). The CQC are responsible for ensuring that all medical services provide people with safe, effective, compassionate and high-quality care.

As we demand high standards of quality throughout the business, we strive to offer you the best and that means that every member of our medical team believe in their duty of care commitments, putting your health and well being first.

For more information on how our medical team work, please visit our how we work page.

Unhappy?

UKMedix has implemented a 'company wide' written complaints policy and we aim to react fast should you be dissatisfied with our service. We will do our best to receipt all formal written complaints within 48 hours and to reply to all formal written complaints within a working week.

If you would like to place a formal complaint, please send an email to enquiries@ukmedix.com.

In the unlikely event that the response the UKMedix customer care team has given has not satisfied you, you can also make a formal written complaint to the General Pharmaceutical Council.

Returns to UKMedix

What is the deal with medicine?

In order to ensure your safety, UKMedix or the dispensing pharmacies we employ are not allowed to accept returned medicines. No UK pharmacy is able to use returned medicines as the quality cannot be guaranteed. UKMedix recommends that medicines you no longer wish to use, are taken to your nearest pharmacy for safe disposal.

To cancel an existing order before dispatch (3pm weekdays) call us 0203 2863349 or write to us now- sales@ukmedix.com. Once an order is dispatched and has left any one of our licensed network pharmacies we cannot accept a return.

What if the goods are damaged?

If somehow, the goods arrive and seem to be tampered with or have been damaged in transit- write to us sales@ukmedix.com and we will quickly arrange for a replacement dispatch. We will also assist you in securely returning the damaged goods to us with minimum hassle. Ukmedix Cares - click here to order now

UKMedix Trademark

UKMedix is a registered trademark of JDP Limited, Library Street, Hadfield House, Gibraltar GI.

Should you wish to contact JDP Limited, please contact our London office:

#2, 186 Sloane Street
London
SW1X 9QR
England

Alternatively you call contact us by phone on the following:

UKMedix

0203 286 3349

(Orders/Customer Service)

JDP Limited
0207 754 0328
(Press/Media/Company Enquiries)

PharmaCheck
Know your Pharmacy
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Fast delivery! Got them the next day. Thanks so much!J. Gardner - London
Once again you have not failed to amaze. Order received at the hotel and looking forward to the weekend. Thanks guys!S. Parkins - Wales
Simply wow! Easy process to order and descreetly delivered the following day!P. Hibbert - Norfolk
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